A Letcher County resident has asked the Kentucky Public Service Commission to conduct a management audit of AEP Kentucky Power.
Freddie J. Coleman, identified in the filings as a resident of Whitesburg, submitted a complaint to the PSC last month, asking for a “Management and Operations Audit” of AEP Kentucky Power.
The complaint cites a state law that allows the PSC to investigate and examine the condition of any utility.
“As I understand it, it has been a very long time since (AEP) Kentucky Power Company has had a full and complete comprehensive audit,” Coleman wrote in the complaint. “(AEP) Kentucky Power Company has done a lot of transactions over the years.”
He alleges that customers in the company’s 20-county service area has “seen power bills increase steadily” and, citing high rates of poverty, says customers are struggling to pay their power bills.
“The Public Service Commission owes it to the customers to audit (AEP) Kentucky Power Company to make sure they are operating as efficient as possible and as cheap as possible with no waste,” Coleman wrote.
He submitted a petition of more than 8,300 names of people in the region who he says are asking for an audit of the company. He asked for confidential protection for the list of petitioners, saying publishing them could lead to stolen identities and harm to those who signed the petition.
“These people deserve to know if they are being treated fair and honestly by (AEP) Kentucky Power Company,” he wrote.
The company has yet to file a response with the PSC. The PSC does have, however, a couple of pages from an audit of Kentucky Power available online. That document was filed in April for the 2017 financial statements, but the complete report is not provided by the PSC.
The PSC acknowledged the receipt of Coleman’s filing on Aug. 28, assigning it case number 2018-00297.
The case may be read online at, psc.ky.gov.